Users may have come cross ‘Protection Disabled’ error while using the antivirus. It occurs due to three reasons. The first one is that the subscription license does not include the device anymore. Second could be that there is another software installed on your computer which is hampering the antivirus functions. A third reason is related to the Potentially Unwanted Applications (or PUA) or malware, or the fourth one could be the download failure or unsuccessful install updates.
There is indeed a way to resolve this issue. Contact Trend Micro setup support to solve such errors. Talk to our technicians for more information. Check how to troubleshoot Trend Micro antivirus program-
There is indeed a way to resolve this issue. Contact Trend Micro setup support to solve such errors. Talk to our technicians for more information. Check how to troubleshoot Trend Micro antivirus program-
- Reactivate the program by clicking on the Activate Now button.
- Type the name of the computer in the next window that appears.
- Click Next, then click Finish.
- If you still encounter the problem, resort to the second method. It is to disable the program.
- Right click on the red ball icon (Trend Micro icon) on your desktop/system tray.
- Hit Exit.
- The icon will be disabled from your system.
- Then enable it again.
- Make sure that you have the latest version of the antivirus program. Keep a track on the updates and download the latest version.
- Right click on the Trend Micro icon and check for program updates. Click Download to get the new updated version or click Close if you already have the latest version.
- Identify the conflicting software and remove it from the system.
- Remove PUA or reinstall the antivirus if necessary.
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